WELCOME TO AQUILA WHOLESALE
TERMS & CONDITIONS
Introduction
Welcome to Aquila Jewellery! We are delighted to partner with you. Below are our wholesale terms and conditions to ensure a smooth collaboration. If you have any questions, feel free to contact us here
Minimum Order
Our minimum order for wholesale is £500 (ex VAT), there are no MOQ's per item and our wholesale range has been carefully curated to ensure it is quickly restockable.
Wholesale Pricing
Please refer to the wholesale section of our website which can be found here. You can also request an account if you don’t have one here.
Our wholesale prices are displayed bith including and excluding VAT.
Payment Terms
Payment is due in full before shipment on your first order. For repeat orders, we offer Net 15 terms upon approval. We also assess each account on an individual basis, offering flexibility with our partnerships wherever possible.
Payment will be processed through the dedicated wholesale section of our website.
Lead Times & Shipping
Orders are typically fulfilled within 2 weeks of payment depending on existing stock levels. If we do not have an item in stock, or for larger volumes, our lead-time is 6-8 weeks as these items will be handmade to order. You will be notified of these leadtimes as soon as you place your order. We ship via tracked courier services from our shop in Brighton, UK. We use UPS and for orders under £1000 (ex VAT) our shipping costs will be included in your invoice at a flat rate of £15.
Returns & Exchanges
We accept returns on defective or damaged items within 30 days of delivery. Please notify us promptly with photos, and we will arrange a replacement or credit. Other returns are generally not accepted, but we are happy to discuss individual cases.
Branding & Packaging
All our jewellery is packaged in Aquila-branded eco-friendly boxes and pouches. We also include polishing cloths and small story cards about the piece’s inspiration.
Disclaimer
All items are subject to availability. Items are handmade and may vary very slightly from those depicted on the site.
Privacy Policy
Aquila Jewellery does not share any information (email, credit card, telephone numbers, address) with any third party. We do not store credit card information of any kind. We do store your email, name, address and telephone number for our records. We only collect your name, address and phone number for shipping and enquiries and to email you our latest offers and new releases with your permission.
Contact Details
Please get in touch via our contact page